FAQ | WeePrintStore

Personalising your order is simple! Just enter your required details in the personalisation section on the product page before adding the item to your basket. Alternatively, you can send us a message with your personalisation requirements after placing your order.

Absolutely! We offer a wide range of personalisation options, including names, birth dates, special messages and custom wording. Simply provide your preferred details when ordering, and we'll create something special just for you.

Yes, of course! We love bringing your creative ideas to life. If you have a particular design, theme or personalised gift in mind, please contact us with your requirements. We'll be happy to discuss your ideas and help create something unique.

Yes! We can provide a digital mock-up of your personalised design upon request. Simply contact us before your order goes to print, and we'll be happy to share a preview.

Don't worry! If you notice a spelling mistake or incorrect information after placing your order, please contact us as soon as possible. We can make corrections before printing begins. Unfortunately, once your item has been printed, no further changes can be made.

Yes! You can request changes to your personalisation details as long as your order has not yet been printed. Please get in touch with us promptly, as we aim to process orders quickly. Once printing is complete, we cannot make further modifications.

To help you select the perfect fit, we provide a detailed size chart with every clothing listing. We recommend checking the measurements before ordering. If you're unsure which size to choose, feel free to contact us, and we'll be happy to assist you.

Our baby bodysuits and T-shirts are made from 100% cotton, providing a soft, comfortable and breathable feel for your little one.

Yes! Our baby clothing is suitable for newborns, with sizes designed to accommodate little ones at different stages of growth. Please refer to the size chart on each product listing to select the most appropriate size.

We include care instructions with every order to help you keep your personalised clothing looking its best. Please follow these instructions carefully to maintain the quality of both the fabric and printed design.

Our printed designs are created with durability in mind. When the recommended washing and care instructions are followed, the prints are designed to maintain their colour and quality through regular washing and wear.

Absolutely! You can purchase individual milestone bodysuits without buying the complete 12-month collection. Simply select your preferred milestone and available options from the product listing.

Yes! WeePrintStore proudly offers worldwide shipping. Whether you're shopping from the UK, USA, Europe, the Middle East or elsewhere, we're delighted to deliver our personalised clothing and gifts internationally.

We understand how exciting it is to receive your personalised order! Once your design has been confirmed, we aim to process and dispatch your order within one working day.

UK orders typically arrive within 2-3 working days after dispatch.

For international orders, delivery times vary depending on the destination, local postal services and customs clearance procedures. Please note that delivery estimates may be affected by public holidays, busy seasons or unforeseen courier delays.

Shipping costs vary depending on your delivery country and the shipping method selected. The applicable delivery charges will be calculated and displayed at checkout before you complete your purchase.

Yes! Once your order has been dispatched, you'll receive shipping confirmation along with a tracking number so you can follow your parcel's journey.

Absolutely! We understand that some occasions require quicker delivery. If you need your order urgently for a birthday, christening, baby shower or other special event, please contact us before ordering. We'll do our best to accommodate your request and confirm the available express delivery options.

No. Our international orders are shipped with customs duties already paid, so you should not have to pay additional import duties upon delivery.

As our personalised products are specially made to your requirements, we cannot accept returns or exchanges simply because you've changed your mind.

However, if your item arrives damaged, faulty, incorrectly personalised or in a different size from the one you ordered due to an error on our part, please contact us. We'll be happy to resolve the issue in accordance with our returns policy and your statutory rights.

Yes, you can request a cancellation before your order enters processing or production. As we aim to prepare orders quickly, please contact us immediately if you need to cancel. Unfortunately, once your personalised order has entered production, cancellation is no longer possible unless required by applicable consumer law.

We're sorry if something isn't right with your order! Please contact us with your order number, a brief description of the issue and, where possible, photographs of the item. We'll review the problem and arrange a suitable resolution, such as a replacement or refund, as appropriate.

If your parcel hasn't arrived, please contact us with your order number so we can investigate the delivery. If your parcel is confirmed lost in transit, we'll arrange a replacement or another appropriate resolution to ensure the issue is resolved.

Of course! You can send a personalised gift directly to a friend, family member or loved one. Simply enter the recipient's delivery address at checkout, and we'll send the order directly to them.

We're always happy to help! If you have any questions about your order, personalisation, sizing or delivery, you can contact us through our website's contact form or email us directly at info@weeprintstore.com. Please include your order number if you're contacting us about an existing purchase.